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FAQ - Commonly Asked Questions
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If our company does not know what
needs to be done on-site? A:
BridgeCable.com provides a Site Survey at the location requesting
work to be done. We take details on your location and then can
provide you with a detail work order. Digital pictures can also be
requested to show before and after pictures. |
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What if we have multiple cables
going to the same location, is this considered one price for each
cable? A: Most
cable installations have multiple cables, either voice or data,
going to same the jack or location. We do not count such cable runs
as single installs, therefore pricing is drastically reduced. |
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What is the time frame of the
cable installation? A:
Depending on the scope of required work that needs to be done has to
be considered? Generally our time frame is 1-2 weeks upon our
clients contacting us. Emergency service is obviously faster and
smaller projects can be done in a shorter time period. Contact us
today for an immediate Site Survey. |
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What is the warranty period of the
cables and work? A:
BridgeCable.com warrants equipment and services to be free from
detects in material and workmanship for a period of one (1)
year from date of installation or service. At it's option,
BridgeCable.com will repair or replace defects at no charge.
Warranty excludes defects resulting from misuse, unauthorized repair
or acts of God. Please contact us for more details. |
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Our main office or remote office
is not in your service coverage area, do you provide support there?
A: Many cable installations have
required BridgeCable.com staff to travel to various states. Bridge
Group Services Network Security & Performance services, as provided
by
www.bridgeideas.com, does offer extended service coverage.
Please consult one of our staff members at 1-877-832-1206 for more
information. |
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Does the prices include
everything? A: Yes,
unless your specialized quote or work order lists otherwise. Our
prices include new cabling installed, network jack at the users
workstation and directly feeding into our patch panel or network
device. Our cables are certified for compliance and with each
install we email or fax the cable results for each test we do. Each
cable run is probably labeled and documented from starting point to
end. Our technicians will also provide a
Site Map of the on-site
work completed. Cable diagrams can also be presented in a Visio
format for an additional charge. |
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What's the
difference between CAT 5 cable and CAT 5e cable? A:
CAT 5 cable and CAT 5e
cable have several differences, the most important are as follows:
- Network
support - CAT 5 cable will support 10/100 Ethernet. That
is, Ethernet and Fast Ethernet. CAT 5e cable will support
Ethernet, Fast Ethernet, and Gigabit Ethernet. CAT 5e Cable is
completely backwards compatible, and can be used in any
application in which you would normally use CAT 5 cable.
- Less
crosstalk - Crosstalk is the electrical interference that
results when one wire's signal effects another wire's signal. CAT
5e cable has been improved over CAT 5 cable in this respect, and
crosstalk has been greatly reduced.
- Bandwidth
- This is directly related to network support, in the sense
that the bandwidth is the information-carrying capacity of a
system. The greater the bandwidth, the greater the
information-carrying capacity in a given period of time. CAT 5e
cable is rated at 350 megahertz, and it is this increased
bandwidth (compared to CAT 5 cable) that allows it to support
Gigabit Ethernet.
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What's the
difference between the pin outs of T568A & T568B?
A:
Generally the network
standard is to use T568B pin outs. Click on the pictures below to
enlarge the pictures and use for your own reference.
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T568A |
T568B |
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After
viewing BridgeCable.com's quote it mentions Cabling Certification.
What is this? A:
After our
professional install teams have placed your new cabling in place we
ensure the cable life. Many local and national companies just
install data and voice cabling without testing it. During an
installation, cables might be strained or pull to tightly and
therefore render the cable useless. After we adjust the cables to
their proper end points we thoroughly inspect and test our cable
runs. PDF or printed out copies of our tests can be supplied to you
and your company after we complete our installation.
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Do you have
hints for installing cabling ourselves? A:
Obvious answer
would be to have Bridge Cable install the network or voice cabling.
However, below is a pdf file to download and learn some of the
"tricks of the trade".
Download Here |
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Why
employ BridgeCable.com?
At BridgeCable.com,
we realize that your network development is the cornerstone of quicker,
sustained success in today’s computer world. That’s why we’ve
structured our company and all of the programs and services we provide
so that our clients can take full advantage of the newest force in the
industry – the power of BridgeCable.com.
Even with providing the lowest prices in the industry we are still able
to provide the highest level of service and performance. |
